News for 'customer care'

Budget 2026's tax proposals weave a strategic vision

Budget 2026's tax proposals weave a strategic vision

Rediff.com4 Feb 2026

The proposals outlined in Budget 2026-27 represent a carefully crafted, multi-year strategy designed to strengthen India's big bets on the path to Viksit Bharat 2047, says Sameer Gupta.

Gulf War: US, Israel Didn't Expect This To Happen

Gulf War: US, Israel Didn't Expect This To Happen

Rediff.com27 Mar 2026

The United States, which entered this war in expectation of a short, sharp win along the Venezuela model, is now preparing for deeper involvement in a conflict it does not fully control, without the allies it typically relies on, against an adversary that is not behaving as expected, in a global environment that is already absorbing economic shock. Prem Panicker continues his must read daily blog on the Gulf War.

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

Will Cheaper European Cars Hurt Indian Automakers?

Will Cheaper European Cars Hurt Indian Automakers?

Rediff.com16 Feb 2026

Speculation about rising competition from global majors has led to shares of major Indian automobile manufacturers such as Mahindra & Mahindra (M&M), Maruti Suzuki India, and Tata Motors taking a hit on the BSE.

How This IITian Is Solving India's Clean Air Crisis

How This IITian Is Solving India's Clean Air Crisis

Rediff.com12 Feb 2026

Ravi Kaushik has sold 70,000 units of air filters through his start-up Airth and aims to sell 10 lakh units in the next five years.

Forced to Buy Home Loan Insurance? Know Your Rights

Forced to Buy Home Loan Insurance? Know Your Rights

Rediff.com4 Feb 2026

Ask rediffGURU Naveenn Kummar your insurance mutual fund and personal finance-related questions.

Budget 2026 boosts healthcare spend, drugs relief

Budget 2026 boosts healthcare spend, drugs relief

Rediff.com1 Feb 2026

The government on Sunday gave a strong push to upgradation and expansion of healthcare infrastructure, medical education and pharma sector with the Union Budget 2026-27 announcing a slew of steps, including those aimed at making India a global hub for allied healthcare professionals and biopharma manufacturing.

Recipe: Crispy Mung Dal Bhajiyas

Recipe: Crispy Mung Dal Bhajiyas

Rediff.com2 Feb 2026

A legendary Santa Cruz, Mumbai snack stall continues to win hearts with its hot, fresh Vada Pavs and bhajiyas. Here's a look at the story behind Balaji Vada Pav Corner and a step-by-step recipe for their crunchy Mung Dal Bhajiyas.

Public Cloud Service Drives Oracle India's Double-Digit Run

Public Cloud Service Drives Oracle India's Double-Digit Run

Rediff.com18 Feb 2026

'India is often skipping legacy cycles and moving directly to advanced AI-driven operations.'

Iran War Exposes Washington's Strategic Chaos

Iran War Exposes Washington's Strategic Chaos

Rediff.com12 Mar 2026

What we are watching is something different: A fog manufactured and maintained by the people who started the war, so that the question of why it was started never has to be answered, observes Prem Panicker in his must read blog on the war in the Middle East.

IndiGo Flyers Get Refunds, Bonus Vouchers

IndiGo Flyers Get Refunds, Bonus Vouchers

Rediff.com17 Jan 2026

IndiGo has informed DGCA that 'all refunds for IndiGo flight cancellations during the period of December 3-5 have been fully processed and cleared to the original source of payment.'

PSU banks score on customer care

PSU banks score on customer care

Rediff.com28 Dec 2009

Public sector banks have performed better than their private sector counterparts in customer service.

A long-game Budget

A long-game Budget

Rediff.com2 Feb 2026

The Union Budget for 2026-27, presented by Finance Minister (FM) Nirmala Sitharaman on Sunday, which was a first, had an excellent domestic macro backdrop. According to the first advance estimates, gross domestic product (GDP) in constant prices is projected to grow 7.4 per cent in the current financial year, against 6.5 per cent in 2024-25.

10 Stocks That May Gain From Budget

10 Stocks That May Gain From Budget

Rediff.com4 Feb 2026

The fiscal tilt towards capex benefits companies in investment-related sectors like capital goods, defence equipment, engineering & construction and metal & mining. The planned cut in revenue expenditure will weigh on companies in consumption sectors like FMCG, consumer durables and retail.

Improve Customer Service, Banks Told, Or Else!

Improve Customer Service, Banks Told, Or Else!

Rediff.com28 May 2025

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.

Women Power India's Retail Push

Women Power India's Retail Push

Rediff.com5 Jan 2026

'It's harder to attract women initially, but once they come in, retention is significantly higher.'

Grammys 2026: Dalai Lama, Lady Gaga Win

Grammys 2026: Dalai Lama, Lady Gaga Win

Rediff.com2 Feb 2026

The 68th Grammy Awards began at the Crypto.com Arena in Los Angeles.

'After GST cut, innovation will boost life insurance'

'After GST cut, innovation will boost life insurance'

Rediff.com5 Dec 2025

The reduction in goods & services tax (GST) on individual life and health insurance premiums has been called a "landmark step" for making insurance affordable and inclusive. In a panel discussion at the Business Standard BFSI Insight Summit 2025, Anup Bagchi, managing director (MD) & chief executive officer (CEO) of ICICI Prudential Life Insurance; Mahesh Balasubramanian, MD & CEO of Kotak Life Insurance; Tarun Chugh, MD & CEO of Bajaj Life Insurance; and Ratnakar Patnaik, MD of Life Insurance Corporation of India (LIC), listed what else the industry needs to reach more people.

Fraud Bleeds Insurers Of Rs 10,000 Crore A Year

Fraud Bleeds Insurers Of Rs 10,000 Crore A Year

Rediff.com1 Dec 2025

These losses increase insurance premiums for customers and reduce insurer margins on the other.

US will come to rescue if Iran targets protesters, warns Trump

US will come to rescue if Iran targets protesters, warns Trump

Rediff.com2 Jan 2026

This comes as people in Iran continue to protest against rising prices and economic hardship pouring into the streets across several provinces in Iran, with some protests escalating into fatal confrontations with security forces, CNN reported.

Lessons To Learn From The Tatas

Lessons To Learn From The Tatas

Rediff.com30 Jan 2026

Usually, in the western view, corporate success is attributed to efficiency, organisational structure, and scale. R Gopalakrishnan and Harish Bhat argue that philosophy, culture, and the transmission of values are more important for sustaining growth and profitability of an enterprise over a period of time.

Want A Super Top-Up For Your Medical Insurance?

Want A Super Top-Up For Your Medical Insurance?

Rediff.com12 Dec 2025

'Pick a sum insured that realistically covers major hospitalisation costs in your city.'

Goa nightclub fire: Owners, organisers booked; sarpanch held

Goa nightclub fire: Owners, organisers booked; sarpanch held

Rediff.com7 Dec 2025

Police registered a first information report (FIR) against two owners of Birch by Romeo Lane nightclub in Goa, its manager, and event organisers after a devastating fire claimed 25 lives and detained the sarpanch of Arpora-Nagoa panchayat, a senior official said on Sunday.

India to launch uncrewed Gaganyaan mission in 2026

India to launch uncrewed Gaganyaan mission in 2026

Rediff.com1 Jan 2026

India is set to take its first steps towards its own human space flight when the uncrewed Gaganyaan mission soars to the skies later this year. Private players in the space sector are also gearing up for launching satellites on home-built rockets.

Dating During Divorce: Is It Legal?

Dating During Divorce: Is It Legal?

Rediff.com8 Jan 2026

'Dating someone during divorce proceedings is legally permissible as long as it does not involve provable physical intimacy,' says lawyer Navaneet Kumar.

DGCA issues show-cause notice to IndiGo CEO over flight disruptions

DGCA issues show-cause notice to IndiGo CEO over flight disruptions

Rediff.com7 Dec 2025

The aviation regulator stated that the "primary cause" of the disruptions was IndiGo's failure to make "adequate arrangements" to meet the revised staffing, duty-time and rostering requirements under the newly implemented Flight Duty Time Limitations scheme.

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Rediff.com4 Dec 2025

Anoushka Shankar reports damage to her sitar after an Air India flight, prompting an investigation by the airline. The incident has drawn reactions from fellow artists and highlights concerns about the handling of musical instruments.

AstroSpeak: Your Predictions For 2026

AstroSpeak: Your Predictions For 2026

Rediff.com6 Jan 2026

Astrologer Chirag Daruwalla, who is following in the footsteps of his famed astrologer father, the late Bejan Daruwalla, helps you navigate the Naya Saal.

CAFE-III: 'Gas guzzler' makers setting a 'wrong narrative', says Maruti

CAFE-III: 'Gas guzzler' makers setting a 'wrong narrative', says Maruti

Rediff.com1 Dec 2025

Companies with "gas guzzlers" are trying to set up the wrong narrative against small cars getting relaxation in the proposed corporate average fuel efficiency (CAFE-III) norms on the basis of weight, Maruti Suzuki senior executive officer corporate affairs Rahul Bharti said on Monday, bringing to the fore deep division among carmakers regarding the upcoming rules.

How To Use BNPL Wisely

How To Use BNPL Wisely

Rediff.com13 Nov 2025

Before signing up for a BNPL plan, read the fine print carefully and watch for red flags like unclear repayment terms, vague information on interest or late fees, and marketing that downplays the cost of default.

10 Human-Forward Work Skills You Must Master in 2026

10 Human-Forward Work Skills You Must Master in 2026

Rediff.com7 Jan 2026

Here are ten human-forward skills that will quietly but decisively shape professional growth in 2026.

How A Silk Sari Started A Fashion Revolution

How A Silk Sari Started A Fashion Revolution

Rediff.com5 Dec 2025

'Women weavers are hardworking, open to learning, resilient.' 'They finish their cooking, housework, puja, then they come to weave.' 'They care about design. They care about beauty.'

IndiGo cancelled 650 flights on Sunday, operated 1,650

IndiGo cancelled 650 flights on Sunday, operated 1,650

Rediff.com7 Dec 2025

IndiGo is operating 1,650 flights of its 2,300 daily domestic and international flights on Sunday, and 650 remain cancelled for the day, amid the airline's operations gradually stabilising after massive disruptions in the last five days, the airline said.

How Your Grievances Can Be Fixed!

How Your Grievances Can Be Fixed!

Rediff.com14 Oct 2025

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.

10 Tips To Grow Your Brand On Social Media

10 Tips To Grow Your Brand On Social Media

Rediff.com21 Nov 2025

People connect with people. No matter how small your brand is, when you share your journey or the why behind your business, you automatically humanise your brand and make it unique as compared to faceless competitors, says Vinayak Burman.

Supply chains face stress test amid trade shifts: PwC India

Supply chains face stress test amid trade shifts: PwC India

Rediff.com17 Nov 2025

Supply chains are evolving from operational backbones to strategic growth enablers for organisations, though they remain underleveraged and struggle for recognition at the executive level, a report by PwC India said. The survey highlighted that recent developments in the trade and tariff landscape represent both a stress test and a strategic inflection point for supply chains.

Maruti Suzuki to drive in 8 SUVs in 5 years

Maruti Suzuki to drive in 8 SUVs in 5 years

Rediff.com29 Oct 2025

Maruti Suzuki will introduce eight SUVs over the next five years taking its overall model range to 28 as it aims to regain 50 per cent market share in the domestic passenger vehicle segment, Suzuki Motor Corporation Representative Director and President Toshihiro Suzuki said on Wednesday.

Startups go vertical in India's qcom race

Startups go vertical in India's qcom race

Rediff.com24 Oct 2025

As the quick commerce (qcom) race hots up, a new model - vertical qcom - is gaining investor attention. Unlike horizontal players such as Blinkit, Zepto, and Swiggy Instamart, which stock everything from groceries to gifts and gadgets, vertical platforms focus on depth over breadth.

How insurers stand to gain from GST rate cut

How insurers stand to gain from GST rate cut

Rediff.com4 Dec 2025

The exemption of individual life and health insurance premiums from the Goods and Services Tax (GST) enables the insurance industry to make products affordable and attractive, said Ajay Seth, chairman of Insurance Regulatory and Development Authority of India (Irdai) at the Business Standard BFSI Insight Summit 2025.

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'